Until autumn 2018, I was Head of User Experience at estate administration specialists Kings Court Trust. I worked closely with bereaved families and probate service specialists. Before that, I led the UX effort at The Law Wizard, a tech startup which I co-founded in 2010. We built a web app to guide consumers through the probate process. We sold the business in 2014.
I’ve a particular interest in the ‘life and death’ sector, and how innovation can bring change for the better for bereaved families, the vulnerable and others during key life events. I’ve worked in this area all my career, variously as a user experience / product designer, entrepreneur and (some time ago) a probate lawyer.
Here are a few things I believe in: openness, authenticity, trust, design thinking, collaboration, takings risks, solving problems, making a difference, being bold, excluding no-one.
I live in York, UK, with my wife Abi (an illustrator) and daughter Lottie.