A web portal and onboarding workflow for a FTSE100 company, achieved through storyboarding, prototyping and stakeholder engagement. 

Requirements and storyboarding

As product lead, I gathered and documented business and user requirements. I expressed workflows as a series of storyboards – simple visualisations of the onboarding process. I used these storyboards to validate and iterate the requirements document.

Screenshot of storyboard diagram

Wireframing and testing

I produced a set of interactive wireframes to enable stakeholders and users to experience the process first-hand. I used the wireframes for user testing, which helped us refine our plans before development.

Signup wireframe in browser

Branding and UI

The complex project also involved creating a customised portal for our partner. I produced UI mockups, aligned with the company’s brand.

Portal mockup in browser