A web portal and onboarding workflow for a FTSE100 company, achieved through storyboarding, prototyping and stakeholder engagement.
Requirements and storyboarding
As product lead, I gathered and documented business and user requirements. I expressed workflows as a series of storyboards – simple visualisations of the onboarding process. I used these storyboards to validate and iterate the requirements document.
Wireframing and testing
I produced a set of interactive wireframes to enable stakeholders and users to experience the process first-hand. I used the wireframes for user testing, which helped us refine our plans before development.
Branding and UI
The complex project also involved creating a customised portal for our partner. I produced UI mockups, aligned with the company’s brand.